Contact M & B Legal, Canberra

Privacy Policy

M & B Legal Pty Ltd ("M & B Legal", "we", "us" or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and otherwise handle your personal information.

M & B Legal is an incorporated legal practice operating in the Australian Capital Territory and New South Wales. We are also bound by confidentiality obligations under the Legal Profession Act 2006 (ACT) and the Legal Profession Uniform Law (NSW).

Information We Collect

When you use the contact form on our website, we collect the following personal information:

• First name and last name
• Email address
• Phone number (optional)
• Practice area of interest
• The content of your message

We only collect personal information that is reasonably necessary for our functions and activities — specifically, to respond to your enquiry and to assess whether we are able to assist you with a legal matter.

We do not collect sensitive information (such as health information, racial or ethnic origin, or criminal records) through this website. If sensitive information is volunteered by you in the message field of the contact form, we will treat it with the highest level of care and in accordance with our legal and ethical obligations.

How We Use Your Information

We use the personal information you provide through the contact form for the following purposes:

• To respond to your enquiry and communicate with you about your legal matter
• To assess whether we are able to assist you, including conducting conflict of interest checks
• To provide legal services if you subsequently engage us
• To comply with our professional and legal obligations

We will not use your personal information for direct marketing purposes unless you have given your express consent.

Disclosure to Third Parties

We take your privacy seriously and will not sell, rent, or trade your personal information.

When you submit the contact form, your information is transmitted to and processed by Microsoft Azure Logic Apps, a cloud service hosted in the Australia Southeast region (Melbourne). Microsoft handles this data in accordance with its own privacy and security commitments, including compliance with Australian data residency requirements. Your data is not transferred outside Australia as part of this process.

We may also disclose your personal information in the following limited circumstances:

• To our professional indemnity insurer, if required in connection with a claim or potential claim
• To regulatory bodies, including the ACT Law Society, the Law Society of New South Wales, or the Office of the Australian Information Commissioner (OAIC), where required by law or professional obligation
• Where we are required or authorised to do so by law, a court order, or a legal obligation
• With your express consent

Any disclosure of information relating to a client matter is also governed by our duty of confidentiality under the Legal Profession Act 2006 (ACT) and the Legal Profession Uniform Law (NSW), as well as the Australian Solicitors' Conduct Rules.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and from unauthorised access, modification, or disclosure, in accordance with APP 11.

Information submitted through the website contact form is transmitted using encryption (HTTPS/TLS) and processed via Microsoft Azure infrastructure hosted in Australia. We store your information in secure systems with access restricted to authorised personnel only.

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Where we are no longer required to retain your information, we will take reasonable steps to destroy it or ensure it is de-identified.

Access and Correction

Under APPs 12 and 13, you have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make an access or correction request, please contact us using the details set out below. We will respond to your request within a reasonable period and will not charge you for making the request, although we may charge a reasonable fee for providing access if significant resources are involved.

In some circumstances, we may refuse access — for example, where providing access would be unlawful, would prejudice legal proceedings, or would unreasonably impact the privacy of other individuals. If we refuse a request, we will provide you with a written explanation of our reasons.

Cookies and Website Analytics

Our website may use cookies — small text files stored on your device by your web browser. Cookies help us improve your experience on our website by remembering your preferences and understanding how visitors interact with the site.

You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

We do not use cookies to collect personal information that would identify you, unless you have voluntarily provided that information through the contact form.

Submitting an Enquiry Is Not Legal Advice

Submitting a message through our contact form does not create a solicitor-client relationship. Any information provided in response to your enquiry is general in nature and should not be relied upon as legal advice. A formal engagement will only arise once we have conducted a conflict check, confirmed our ability to act, and provided you with a costs agreement or disclosure in accordance with our professional obligations.

How to Make a Complaint

If you believe we have breached the Australian Privacy Principles or have not handled your personal information in accordance with this policy, you are entitled to make a complaint.

In the first instance, please contact us directly so that we can investigate and attempt to resolve the matter:

• Phone: 0451 411 407
• Email: info@mblegal.com.au
• Post: M & B Legal Pty Ltd, 4 McNicoll Street, Hughes ACT 2605

We will acknowledge your complaint promptly and endeavour to resolve it within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992

Professional Standards Limitation

M & B Legal Pty Ltd is an incorporated legal practice. Liability limited by a scheme approved under Professional Standards Legislation.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The current version will always be available on our website. We encourage you to review this policy periodically.

This policy was last updated on 5 April 2026.

Website Terms of Use

These Terms of Use govern your access to and use of the website operated by M & B Legal Pty Ltd (“M & B Legal”, “we”, “us” or “our”). M & B Legal is an incorporated legal practice operating in the Australian Capital Territory and New South Wales under the Legal Profession Act 2006 (ACT) and the Legal Profession Uniform Law (NSW).

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not continue to use this website.

General Information Only

The content on this website, including descriptions of our practice areas (IT Law, Conveyancing & Property Law, Family Law, Commercial Law, and Wills & Estate Planning), is provided for general informational purposes only. It is not intended to be, and should not be relied upon as, legal advice.

The information on this website may not reflect the most current legal developments and may not be applicable to your particular circumstances. You should not act or refrain from acting on the basis of any content on this website without first seeking independent legal advice from a qualified practitioner.

No Solicitor-Client Relationship

Your use of this website, including browsing its content, submitting an enquiry through the contact form, or communicating with us via email or telephone, does not create a solicitor-client relationship between you and M & B Legal.

A solicitor-client relationship is only formed when we have conducted appropriate conflict checks, confirmed our ability to act, agreed on the terms of engagement (including costs), and provided you with a written costs agreement or costs disclosure in accordance with the Legal Profession Act 2006 (ACT) or the Legal Profession Uniform Law (NSW), as applicable.

Until a formal retainer is established, any information you provide to us through this website is not protected by legal professional privilege. Please do not send confidential or time-sensitive information through the contact form.

Contact Form Enquiries

The contact form on this website allows you to submit a general enquiry to M & B Legal. Submitting a contact form does not oblige us to act on your behalf, and we may decline to accept your instructions for any reason, including a conflict of interest.

The personal information you provide through the contact form is collected and handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

Client Testimonials

This website may display testimonials or reviews from current or former clients. These testimonials reflect the personal experiences and opinions of those individuals and are published with their consent. Testimonials do not constitute a guarantee, warranty, or prediction of the outcome of any legal matter. Every legal matter is different, and past results do not guarantee a similar outcome in your case.

Intellectual Property

All content on this website — including text, graphics, logos, images, and the overall design and layout — is the property of M & B Legal Pty Ltd or its licensors and is protected by Australian and international copyright, trade mark, and other intellectual property laws.

You may view and download content from this website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. Any other reproduction, distribution, modification, or use of the content without our prior written consent is prohibited.

Links to Third-Party Websites

This website may contain links to external websites that are not operated or controlled by M & B Legal. We provide these links for your convenience and general information only. We do not endorse, and are not responsible for, the content, accuracy, privacy practices, or availability of any third-party websites. You access third-party websites entirely at your own risk.

Limitation of Liability

To the maximum extent permitted by law, M & B Legal, its directors, employees, and agents exclude all liability for any loss, damage, cost, or expense (whether direct, indirect, consequential, or otherwise) arising from or in connection with your use of, or reliance on, this website or its content.

Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

Where our liability cannot be excluded, it is limited to the extent permitted by law.

Limitation of Liability Under Professional Standards Legislation

M & B Legal is an incorporated legal practice. Liability limited by a scheme approved under Professional Standards Legislation.

Availability and Accuracy

We endeavour to keep the content on this website accurate and up-to-date, but we do not warrant or guarantee the completeness, reliability, or accuracy of any information on the website. We reserve the right to modify, update, or remove content at any time without notice.

We do not guarantee that the website will be available at all times or that access will be uninterrupted, secure, or free from errors.

Amendments to These Terms

We may update these Terms of Use from time to time. Any changes will be effective when published on this website. Your continued use of the website after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Australian Capital Territory. You agree to submit to the exclusive jurisdiction of the courts of the Australian Capital Territory, and any courts that may hear appeals from those courts, in respect of any dispute arising out of or in connection with these terms or your use of this website.

Contact Us

If you have any questions about these Terms of Use, please contact us:

• Phone: 0451 411 407
• Email: info@mblegal.com.au
• Address: 4 McNicoll Street, Hughes ACT 2605

These Terms of Use were last updated on 6 April 2026.